All customers have the right to cancel their order within 30 days of receipt of the goods, providing:
- Items are returned within 30 days of delivery
- Items must be sealed and in original packaging
- Items are returned at the customer’s expense
- You must obtain proof of postage in case orders are lost on their way back to us. Failure to do so may result in us not being able to process your refund.
- We reserve the right not to refund you if you return items to us outside the terms of our returns policy
Please allow up to 5 working days for you parcel to be returned back to StormBrew. If you have not heard any communication from us after 5 working days of returning the goods please contact us with your order number and items returned.
All refunds will be issued using the same method of payment used to purchase the items.
Leatherhead Trade Park
Don’t forget to keep your postage receipt in case your return gets lost on its way back to us!